W365: Case study 1 - Resize windows 365 cloud pc during Grace Period

In a recent discussion within the Microsoft Management Customer Community Program (MCCP) regarding Windows 365, a question was raised: which takes precedence, a license's grace period on its final day or a resize pending license? This blog explores the answer through various scenarios.

You can read more about this topic, which was highlighted by Dieter Kempeneers, on his blog site.

Before to exploring the case study, kindly check the resize flow chart which Microsoft have released.

Scenario 1:

• The cloud pc is placed under Grace period.
• On the last day i.e 7th day morning,assign back to the sku group and then after some time click on the cloud pc and click on resize option and choose another higher SKU.

• When you click on resize, it shows what exactly will happen and what needs to be done so that resize will happen successfully.

• Click resize so that the cloud pc is placed under Resize pending license state.
• By default, the resize pending license state will last for 48 hrs. But this doesn’t mean that the resize pending license will extend the grace period to another 2 days. It still honours the 7 days grace period. 

          Grace period will take precedence always.

          Grace Period > Resize pending license

• Remove the user from older sku group and Add the user to the higher SKU license group now.
• The provisioning will begin once the entra group is synced.
• The cloud pc now shows resizing state.
• The resizing will take around 20-30 mins.
• The resizing completes successfully.

Since we initiated the resize on the last day morning of the Grace period, the resizing have completed successfully without any issues. 

Detailed explanation of the background process:

If a Windows 365 Cloud PC is in the grace period and you reassign the user to the original SKU license group during the last 7th day of the grace period and then click on resize, here's what typically happens:

1. Reassignment to Original SKU: When you add the user back to the original SKU license group, this action should reinstate the license for that Cloud PC. If the license is reinstated successfully before the end of the grace period, the Cloud PC should return to its active state.

2. Exiting the Grace Period: Once the license is reinstated, the Cloud PC exits the grace period. The Cloud PC will no longer be marked for deprovisioning and will return to normal operation with the original SKU settings.

3. Attempt to Resize: After the license is reinstated and the Cloud PC is no longer in the grace period, you can then attempt to resize it to a higher SKU.

 

    - If the conditions are met (i.e., the Cloud PC is active and has a valid license), the resize operation should initiate normally.

    - The Cloud PC would enter a "Resize pending license" state only if there’s a delay in processing the resize due to the assiging license to the higher sku group. 

In summary, if you reassign the user to the original license group before the grace period ends, and then attempt to resize, the resize should proceed as long as the Cloud PC is no longer in the grace period. If the Cloud PC exits the grace period and is active, the resize should move forward without issues.

In our next blog, we will see the scenario for our case study 2. 

Stay Tuned 🔜

Update 20/08/2024  - Continue to case study 2 🚀🚀