Fixing Microsoft Teams Performance Issues in Windows 365
Microsoft Teams is a critical collaboration tool for many organizations. However, ensuring optimal performance on Windows 365 Cloud PCs or Azure Virtual Desktop (AVD) environments often requires specific configurations. This article provides a step-by-step guide to verify and enable Teams SlimCore Media Optimization for improved performance.
Step 1: Verify Teams Media Optimization Type
Before making any configuration changes, verify that your Teams client is using the new SlimCore Media Optimization architecture. Follow these steps:
- Open the Microsoft Teams client.
- Click on the ellipsis (...) on the top bar.
- Navigate to Settings > About.
- Check the optimization type listed under the Teams version:
- AVD SlimCore Media Optimized: means it’s new optimization based on SlimCore.
- AVD Media Optimized: means it’s Legacy optimization based on WebRTC.
Step 2: Enable Teams Media Optimization
To enable media optimization for Teams in Windows 365 or AVD environments, configure a registry key on each session host if it’s not already present. This key will be present if it’s already optimised. If not, you need to configure.
Registry Configuration Steps:
- Open Registry Editor as an administrator.
- Navigate to the following path:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Teams
- If the Teams key doesn't exist, create it.
- Add the following value:
- Name:
IsWVDEnvironment
- Type:
DWORD
- Value:
1
Alternatively, you can automate this process using a PowerShell script.
You can find the Powershell script in my GitHub Repository
If Teams is not optimised, you can see a Not optimised banner at top of the Teams. You can click it and select optimise virtual desktop and restart and Teams should be automatically optimised for media audio and video quality inside windows 365.
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