Saturday, November 2, 2024

W365: Bulk Troubleshooting option in cloud pc’s

Earlier we had to select single cloud pc and then perform the troubleshooting steps. Recently the bulk troubleshooting option for windows 365 cloud pc’s have moved from private preview to General release.

https://learn.microsoft.com/en-us/windows-365/enterprise/whats-new#week-of-october-28-2024-service-release-2410

This bulk option will be more helpful to troubleshoot multiple cloud pc’s at a single time thus avoiding manual labour and work time.

Steps to perform Bulk Troubleshooting in cloud pc’s:

1. Login to Intune portal 

2. Select Devices - Windows Devices - Bulk Device Actions.

3. Choose Windows in OS and Cloud Pc’s in device type and click next.


4. In the Device Actions choose the desired action that needs to be performed in bulk cloud pc’s and click next.


5. In the devices page, select the cloud pc’s that needs to be added. The bulk actions supports up to 5000 cloud pc’s at a time. After selection, on the Review and create page, click on Create.

Below is the list of Bulk troubleshooting options that windows 365 cloud pc supports.

Remote actionBulk action support?
Collect diagnosticsYes
Create Cloud PC manual restore pointYes
Full ScanNo
Place Cloud PC Under ReviewYes
Power Off (Windows 365 Frontline) (preview)Yes
Power On (Windows 365 Frontline) (preview)Yes
Quick ScanNo
Remove Cloud PCs from reviewYes
RenameNo
ReprovisioningYes
ResizeYes
RestartYes
RestoreYes
Share Cloud PC restore point to storageYes
SyncYes
TroubleshootYes
Update Windows DefenderNo

Reference:

https://learn.microsoft.com/en-us/windows-365/enterprise/remotely-manage-cloud-pc

https://learn.microsoft.com/en-us/windows-365/enterprise/resize-cloud-pc#bulk-resizing-cloud-pcs

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