Monday, December 1, 2025

W365: Fix Unable to connect Error code 0x5000056

When trying to access your assigned windows cloud pc through windows app in Windows device or any device - in this case ios windows App, you will be promoted with the unable to connect with error code 0x5000056


Even when you try to restart your cloud pc by clicking on three dots, it will show restart attempt failed. When you try to do inspect connection, it will also show as failed.

To fix this issue, follow the below steps. 

Click on your profile and select troubleshooting and select Reset subscription like below.


Click on reset subscriptions. This will delete your assigned windows 365 cloud pc from windows app. After this, click on + icon and add the cloud pc once again by signing into work or school account and entering your credentials.













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