Showing posts with label Internet Explorer crash. Show all posts
Showing posts with label Internet Explorer crash. Show all posts

Monday, October 26, 2015

Internet Explorer getting crashed after upgrading App-V 5.0 SP2 or SP3 to App-V 5.1

After upgrading from App-V 5.0 Sp2 or App-V SP3 to App-V 5.1 , Internet explorer starts crashing for no reason.

The Application event log shows two possible errors:

1.Faulting module : EMET.DLL
2.Faulting module : NTDLL.DLL

This is a known bug with App-V 5.1. Some possible workaround is to either revert back to 5.0 or follow the below steps.

Solution:

Remove the following lines in the registry and IE 10 / IE 11 will stop crashing.

HKEY_LOCAL_MACHINE / SOFTWARE / Microsoft / AppV / Client /Virtualization

ProcessesUSingVirtualComponents

Data:

%ProgramFiles%\Internet Explorer\iexplorer.exe

%ProgramFiles(x86)%\Internet Explorer\iexplorer.exe


You can also try removing the App-V 5.0 earlier versions manually and then install App-V 5.1 instead of upgrading to avoid this issue.

Though the above said step is just a workaround, it is not a recommended way to bypass this issue. We need to wait for Microsoft to come up with possible fix or service pack soon.

Technet post - https://social.technet.microsoft.com/Forums/en-US/f1bdd607-dd05-450c-90b7-8fcd8b8bccc1/internet-explorer-1011-hangs?forum=mdopappv&prof=required