📲 W365: How to Access Cloud PC in the new Windows app preview for Android

Yesterday, Microsoft had announced the general availability of the new windows app that is supported in Windows, macOS, iOS, iPadOS, and web browsers—and in public preview for Android. 

This unified new windows app serves as your secure gateway to connect to Windows across Windows 365, Azure Virtual Desktop, Remote Desktop, Remote Desktop Services, Microsoft Dev Box, and more.

Download the Windows App preview for Android in Google play here 

Demo:

After opening,  you can add your account and login with your credentials. After that you will be able to see your cloud pc. 

When you open the cloud pc,  you will now be prompted with the redirection options similar to that shown during browser session.  You can enable or disable them. 

After clicking connect,  you will be able to access your cloud pc.

Troubleshooting Common Display Issues:

While accessing your Windows 365 Cloud PC on an Android device is usually smooth, you may encounter display issues. Here are some common problems and how to resolve them:

1. Blurry Text or Icons:

   - Adjust the resolution or scaling settings to ensure they are optimised for your device.

   - Switch between different resolutions to find the best balance between clarity and performance.

2. Laggy or Unresponsive Display:

   - Lower the resolution and display  quality settings.

   - Ensure you have a stable internet connection.

3. Parts of the Screen are Cut Off:

   - Enable the match this device option in the display settings.

4. Frequent Disconnections:

   - Try lowering the display settings to reduce the bandwidth load.

   - Use a more stable Wi-Fi connection or connect via Ethernet (if possible )

So why wait,  go and explore the windows app preview in your Android device📱 🔜

W365: Last connected state shows incorrect date

In the windows app, if you try to access a cloud pc, the last connected info displays wrong information. Below screen shows last connected as 1 day ago. whereas, in fact the cloud pc was accessed and closed few minutes before to accessing as a new session.

Also in the browser session, the information is displayed 19hrs ago. This in-fact should show as few minutes before as even in the browser, the cloud pc was accessed and closed some minutes ago.

I believe it's taking quite sometime to get updated in the backend which shouldn't be the case and should get updated quicky to avoid confusion.

This seems to be a bug  in windows app which I have raised as a feedback. Kindly upvote to get Microsoft visibility on this.

https://feedbackportal.microsoft.com/feedback/idea/5ff778b4-1f3d-ef11-a296-000d3a044d12

Note: The browser session seems to fetch the last connected state some what quicker than the windows app once the cloud pc is disconnected. The windows app still displays wrong info.

Update (10/07/2024):

Had raised a support ticket and we had this tested out.It seems the windows app displays the last connected time in UST but the browser displays in local time. I have cross checked and it’s correct that the Windows app display last connected in UST time.

Have asked Microsoft support that this needs to be shared in Microsoft article that the windows app will display last connected state in UST format or else add the UST at end of the time stamp in windows app, so that user will be aware of this. 

This will avoid confusion and the user will understand if UST is added at end of time in the last connected in windows app.